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Robin Bennett
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We like feedback of all types.  Direct, constructive criticism helps us to improve.  Positive feedback send us home with a spring in our steps! This is what one of our Alpha Tracker asbestos software customers emailed us this week: As I’m sure you are aware ‘Alpha Tracker’ has been doing what ultimately we require. Over the period I have added, amended, removed data with success. I can also categorically say the support from yourselves has been great.  They always say it’s the resolution time when something doesn’t work that is always a true measure of a good product/good customer service. Keep up the good work!
Robin Bennett
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The support desk's performance was slightly up in March compared to the February results with 89.1% of high priority issues being resolved within 2 hours: Support stats for March 2018 Across all calls, the percentage was 85.4% with 480 calls for assistance being logged altogether. We're working a new "self help" support website currently which will help Alpha Tracker asbestos software users (in particular) with common queries... I'll post more info on the blog when we're ready to switch it on.
My copy of the Mesothelioma UK magazine has just dropped on my desk and it was a surprise to see my Long Mynd Hike story make it into print. 6 months on and my feet are still sore!  Thanks again to everyone who supported me - it's important to me personally and us as an asbestos software business that we support asbestos cancer charities as much as we can.  Mesothelioma UK's excellent publication My story in amongst some really inspiring fundraising initiatives

Call now on 1300 946 310



Alpha Tracker
Level 3, 169 Fullarton Road
Dulwich, Adelaide
South Australia 5065






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