ALPHA TRACKER SUPPORT

PHONE

 

1300 946 310 

 

Phone during office hours and you will always speak to a member of our team - never to a machine or voicemail!

 

 

EMAIL

 

support@alpha-tracker.com.au

 

Send an email to this address with details of your problem and we'll get straight back to you.

 

REMOTE CONTROL

 

Click here

 

With your permission, we can remotely control your PC so that you can show us the problem and we can help you solve it.

 

MANUALS / USER GUIDES

 

The Alpha Tracker User Guide, Training Guide and Technical Guide are available to download

 

 

 

 

Looking for the small print?

 

Click here to see our terms and conditions for Support and Maintenance Contracts.

 

BLOG

04.11.2019
Robin Bennett at Start Software
No comments
Looks like our Start Software support desk had another busy month in October taking 728 calls in total. 92% of high priority calls were solved within our 2 hour target time.   Nearly 85% of all calls were solved within the timeframe set by the caller. If we can help you to solve a problem or answer a question about our asbestos software Alpha Tracker or any other system, get in touch and let us know!
01.11.2019
Robin Bennett at Start Software
No comments
Great to see Acorn directors Neil Munro and Ian Stone this morning.  They visited our Telford office to record their latest "The Asbestos Knowledge Empire" asbestos podcast. Robin, Neil and a fluffy microphone - not Ian!!! We chewed the cud over a whole range of asbestos software topics - starting with a bit of history about Tracker and Alpha Tracker, then talking about new developments and ending up with thoughts at the end about why any of us are involved in the asbestos industry.  I'm not sure anyone expects to find a career in asbestos!!! Ian & Neil are two asbestos industry figures really leading the way with new media and engaging directly with their clients.  Top blokes too - a really enjoyable way to spend the morning.
29.10.2019
Robin Bennett at Start Software
No comments
We've passed our latest ISO9001 quality audit here at Start Software.  The assessor found only one minor non-conformance and made some suggestions for further improvement to our processes. Well done Elaine and the team!

Call now on 1300 946 310

 

ADDRESS

Alpha Tracker
Level 3, 169 Fullarton Road
Dulwich, Adelaide
South Australia 5065

 

 

 

 

SUPPORT

Alpha Tracker can help! Call our Support line now:

1300 946 310


Or fill out our contact form.

 

 

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